I was wondering what Live Help Chat Software you use to help your customer? I have tried several, before signing up with
www.providesupport.com ; I tried their free trial and I was very satisfied. They have a hosted license that is hosted on a very uptimed and performant server and the customizations and branding you can do are quite impressive.
Not to mention that they have layers of pricing, which is very good for someone who is just starting up. They support crew is alwasy there, very technical and knowledgeable and very helpful at all times
Please send some feedback if you use them and let us know your experience.