HeadElf

I'm caught in a finger pointing email delivery issue between HostGator and Sprint. I had an email take 11 hours to get to a client. HostGator says it wasn't them, Sprint says it was. Based on issues I've been having lately, I'm more inclined to believe Sprint.

I've had awful email problems with HostGator lately, delays in email delivery (from and two on same mail server), emails arriving totally blank, no from, nothing, just an empty shell. My email volume has dropped drastically, outgoing emails aren't getting to the recipient. Clients contact me via phone as email is proving so unreliable.

We have been having system wide email issues with the Windstar server at HostGator. Blank emails (content stripped, including from address), delays in routing, vanishing emails. We have been with HostGator since July of 2006 and this is the first time we've had any kind of problem. Frustratingly enough, it's been dragging on for weeks despite repeated contacts with support.

HeadElf

ch3nn!ng

It's not uncommon to see a delay in the delivery of email caused by ISP's and/or network providers. It is easy to lay blame on the host since its they who allow you to utilize this service.

I take it this was an isolated incident from Hostgator since you've been with them for 2+ years. If the problem continues which I'm sure its either already corrected or in the process of being fixed, contact Hostgator again to look into the issue.

All the best and I hope your issue gets resolved.

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kollins77

Update the info please.

jovi

I know there was a forum of Hostgator.com at http://forums.hostgator.com, has anybody else posted this problem there, might be interesting to see if this was a single case with your account or a common problem?

evlampiy

Hostgator is big but it doesn't mean they take care of their every client.

Dop

I would recommend you increase number of candidates and learn them in the same way: ask the same questions: call them in uncomfortable time etc.
I would recommend you adding Ahosting.biz to your list.