Last month after several accusations of me spamming their support system (I sent three questions to them in a row, nothing wrong with that, but they started crying that a customer is abusing them) I quit. Actually they asked me to leave as well which I gladly did. They even refunded my last month's hosting fee of $99. This month (today)( I just got charged $99 again on my Visa and I just received the following email from WEBMASTERS.COM:
"WEBMASTERS.COM
4465 W. Gandy Blvd., Suite 801
Tampa, FL 33611 USA
(813) 837-8000
Tax ID: 65-0525520
--- PAYMENT RECEIPT ---
Service Provided: Managed Hosting for *********.com
Payment Date: 12/8/2005
Total Amount Charged (in U.S. Dollars): $99.00
The above amount was automatically charged to the credit card we have on file for your account. If you have any questions or feel that the above amount is incorrect, please feel free to contact us at
billing@webmasters.com. Thank you for your business, it is always a pleasure to serve you!
Best regards,
WEBMASTERS.COM
Billing Department"
This is after I left, move my sites somewhere else and cancelled my account before 1st of the month. Must be a mistake of their (error) but a GOOD, HONEST COMPANY does not make such mistakes. It's a similar mistake as when in a store a price for the item on the shelve is $1, but they charge you $2 at the cash register... and then WHEN you notice that, they apologise. BUt if you do not notice - they make money from you, lots of money. And you stay a fool (if you do not check your statements etc.).
It is not about the money, it is about the valuable TIME spent getting it back etc.
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